AI in Insurance: What's holding adoption back?
Real-world perspectives on AI adoption across the insurance market.
Most organisations are further behind than they will admit - and further ahead than they give themselves credit for.
That tension came through clearly when we brought together over 40 of our consultants for the first of our AI-focused Communities of Practice sessions.
The question we put to the room was simple: how is AI actually changing the way you deliver?
What we heard in return wasn’t a room full of evangelists talking about transformation. It was something far more valuable - an honest, grounded view of where things really stand, from Business Analysts through to Delivery Leads working across the insurance market every day.
This paper is our attempt to capture and share that perspective. It’s not Stellarmann’s point of view. It reflects what 40 professionals said when they came together and spoke openly about their experience.
AI Through the Eyes of 40 Delivery Professionals
What’s really holding adoption back in insurance?
Moving from insight to action
From barriers to real-world delivery.
AI Through the Eyes of 40 Delivery Professionals sets out the reality.
Paper 2, 4 AI Programmes in Action: The Outcomes brings that to life through a selection of Stellarmann case studies - delivered or in flight - showing how AI is being built and applied across insurance today.
4 AI Programmes in Action: The Outcomes
Four programmes, four problems, four solutions.
Everything in both of these papers came from practitioners working inside live AI programmes in insurance.
If these themes resonate - whether that’s scaling beyond pilot, building trust in AI-supported decisions, or embedding AI into delivery - there’s more to explore here. Reach out to one of the Stellarmann team to continue the conversation.
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