Housing service transformation starts with service design

Katie Thomas 6th October 2026

3 min read

Fixing processes before buying technology

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Housing service transformation starts with service design

Katie Thomas 6th October 2026

3 min read

Public sector

Fixing processes before buying technology

Read article

From reorganisation to transformation: Making local government reform deliver lasting value

Katie Thomas 7th July 2026

8 min read

Public sector
Business transformation

Making Local Government Reform Deliver Lasting Value

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Local government reorganisation: Key challenges and solutions

Katie Thomas 24th June 2026

6 min read

Public sector

Bringing together several district and county councils into a single unitary authority is a big deal, it's not just a structural change on paper. What good…

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Communication when collaborating

Katie Thomas 17th December 2024

2 min read

Business transformation

What communications skills are needed in change management? We look at the art of storytelling, creating a psychologically safe space and how not to fear feedback.

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